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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Which three statements are true?

A) Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.
B) Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.
C) Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.
D) Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.

2. Your client has noticed that inbound emails from customers are not creating or updating service requests.
Which step should they perform to automate it?

A) Enable SVC_SR_INBOUND_EMAIL_AUTO_UPDATE.
B) Enable SVC_ENABLE_INBOUND_EMAIL_DEFAULT_PROCESSING.
C) Adjust permissions on all customer's profiles.
D) Adjust the inbound message filters.

3. Which two actions can you take when using Application Composer to create a new Trouble Ticket object?

A) You can set an object rule to validate that a Trouble Ticket of Priority 1 cannot be saved without being assigned to a staff member.
B) You can create a trigger on the Trouble Ticket object using the Upon Import Into Database trigger event to update the custom "OpenTroubleTickets" of the Account object.
C) You can create a field rule or a field trigger on a field of the Trouble Ticket object but not both on the same field.
D) You can set a field rule to validate that the Priority field of the Trouble Ticket object is between 1 and 5

4. Identify two correct statements about the way Visual Builder Cloud service (VBCS) and Digital Customer Service (DCS) are related.

A) VBCS is a visual development tool for creating applications in DCS.
B) DCS is a visual development tool for creating applications in VBCS.
C) DCS is an Offering in Engagement Cloud and VBCS is another Offering in Engagement Cloud.
D) DCS is an Offering in Engagement Cloud and VBCS is part of that Offering.

5. What four actions do the as-delivered Service Request components included in a Digital Customer Service (DCS) application enable a DCS user to do?

A) Create a Service Request.
B) Delete a Service Request.
C) Chat with an Agent about a Service Request.
D) View and edit attachments to a Service Request.
E) Add a message to a Service Request.

Solutions: