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CompTIA PDI+ Beta Sample Questions:

1. Which of the following BEST explains the term 600 x 300 dpi?

A) The color depth is 600 vertical dots by 300 horizontal dots per inch.
B) The resolution is 600 horizontal dots by 300 vertical dots per inch.
C) The saturation is 600 horizontal dots by 300 vertical dots per inch.
D) The resolution is 600 lines per inch by 300 horizontal dots per inch.

2. Which of the following conditions would result from toner or paper dust contamination on the laser unit windows?

A) Media jams
B) Fuser unit failure
C) Poor print quality
D) Poor image transfer

3. Which of the following is considered a network port?

A) LPR
B) LPT
C) RS-232c
D) SCSI

4. While a client is demonstrating an issue with the unit, the technician notices that they slam the paper cassette very hard. After further investigation the technician notices two parts that are damaged inside the cassette. How should the technician address this behavior with the client?

A) Fix the issue, how the customer treats their printer is not the technician's concern and will result in more service calls in the future.
B) Remove the cassette, show them the damaged parts, and tell them they will receive a bill for the partsand labor.
C) Remove the cassette, show them the proper way to re-insert the cassette to avoid damaging the internal parts, and leave the customer with a bill.
D) Remove the cassette, show them the damaged parts, advise of the proper way to insert the cassette and demonstrate the proper procedure.

5. Which of the following is used to perform scanner calibration to ensure that image quality matches the original?

A) White reference plate
B) Exposure lamp
C) Lens
D) CCD

Solutions: