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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?

A) Advanced Summary Reporter
B) System Status Application
C) Historical Reporting Application
D) Call Detail Reporter

2. When testing an implementation, users are attempting to dial out of the system and they receive the message "Incompatible" on the display of their telephones, and the call fails.
What is the cause of the problem?

A) User rights are not defined.
B) The lines on the system are out of service.
C) The users have not been assigned a direct dial out code.
D) The Short Codes are programmed incorrectly.

3. An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A) The telephone must be changed from SIP to H.323.
B) The telephone firmware requires an upgrade.
C) The telephone requires an IP 500 control unit.
D) The telephone MAC address must registered in IP Office.

4. Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?

A) IP office Video Softphone
B) IP Office Phone Manager Pro
C) IP Office Voice Portal
D) IP Office Softconsole

5. An existing IP Office customer currently has an IP500 with l4 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP office. They have purchased a 24/30 enamel ISDN line from their provider to upgrade the trunk capacity of the system.
What must be added to the IP Office to make this work?

A) PRI-UNI Expansion Card
B) PRI24/PR130 or PR1-U Expansion Card
C) VCM32
D) ATM 16 Expansion Module

Solutions: