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HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. Which HP Lifecycle Services can Partners sell but are fulfilled by HP? (Select three.)

A) HP Fix Services
B) HP Collaborate Services
C) HP Device Media Retention
D) HP Post Warranty Services
E) HP Set Up Services
F) HP Renew Services

2. Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)

A) Changing trends have had a negative impact on business performance.
B) Customer is facing increased cyberthreats.
C) Customer is not set up for remote working
D) Employees are less productive due to maintenance issues.
E) Customer needs to focus on CapEx rather than OpEx.

3. What advantage do HP Imaging and Application Services offer customers?

A) Systems are configured during the build process and arrive onsite ready to use, tailored to customer needs.
B) One-touch configuration systems allow for customer customization of their new devices after delivery and installation.
C) Customers can opt in to the HP Planet Partners recycling program, which provides onsite collection of discarded paper and printer cartridges.
D) HP PCs arrive at the customer's site preconfigured with apps designed to handle the toughest projects, including gaming and printing.

4. A potential customer has asked you how HP Lifecycle Services compare to a competitor's services that they have used in the past.
What is the HP recommended way to prepare a response to this question?

A) Refer to the battlecards for the various HP Lifecycle Services
B) List the different HP Services websites that the customer can visit for more information
C) Compile a list of issues customers have had with the competitor's services
D) Visit the competitor's website to read the descriptions of their services

Solutions: