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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following is the best description for a usability test session?

A) A black-box test technique in which test cases are designed to execute usability scenarios.
B) A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
C) A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
D) A document specifying a sequence of actions for the execution of a usability test.

2. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

A) Interview users, iteratively develop prototypes, and evaluate the software
B) Interview users, develop the software, and perform acceptance test
C) Iteratively develop prototypes, perform expert reviews, and integrate found issues
D) Define requirements, develop the software, and perform acceptance test

3. As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?

A) Usability review
B) Unmoderated usability test
C) Usability maturity assessment
D) Usability test in the lab

4. A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A) Help and documentation
B) Aesthetic and minimalist design
C) Visibility of system status
D) User control and freedom

Solutions: