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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?

A) Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
B) Enable DLP and quarantine all messages and files that need to be archived.
C) Turn on Corporate exports to retrieve private data and store it elsewhere.
D) Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".

2. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

A) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
B) Use the Admin APIs to create a custom script to flag credit card numbers.
C) Use Workflow Builder to allow people to report policy violations.
D) Integrate with a Discovery solution using Slack's Discovery API.

3. As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?

A) Utilize bulk channel lifecycle management APIs.
B) Take action from each channel's settings.
C) Request that each channel owner take action.
D) Use Slack's channel management tools.

4. You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A) Inform users that if they want a new workspace they should reach out to you via direct message (DM).
B) Post the requirements in the #general channel so that your members can see them.
C) Create a workflow in the #help-admins channel that requires users to provide justification for their request.
D) Enable workspace creation requests via Org Settings.

5. You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

A) Create a multi-workspace channel between the IT and Internal workspaces.
B) Create a Slack Connect channel between the IT and Internal workspaces.
C) Create a channel in the IT workspace, and invite members from the Internal workspace as guests.
D) Create an org-wide channel, and exclude the Contractors workspace.

Solutions: