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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. What statement is correct about HP paper?

A) HP offers photo paper, but does not offer paper for office printing.
B) HP offers high end photo and marketing A3 papers under the HP brand.
C) HP is the world's largest office paper producer and offers A4 office paper only.
D) HP offers A4 and A3 paper for office, presentation and advertising printing.

2. HOTSPOT
Match each high performance workstation-based application to its sector.

3. Which HP capability allows IT administration staff to prevent the use of unwanted USB keys?

A) HP Universal Print Driver
B) HP WebJetadmin
C) HP Device Manager
D) HP Embedded Web Server

4. Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?

A) Questions that uncover or create the customer's business and IT needs
B) Questions that determine competitors that the customer is considering
C) Questions that confirm the HP product they are seeking
D) Questions that establish the customer's attitude toward your proposals

5. What is the security risk associated with printing from a mobile device away from the office?

A) Employees may expose company data sent over unsecured networks or leave printouts uncollected.
B) Malicious users could disable a printing device from an unsecured control panel.
C) Imaging and printing devices may store files on internal drives or hard disks.
D) Malicious users could change imaging and printing device settings from an unsecured control panel.

Solutions: