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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

1. A MacBook Pro powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?

A) Faulty optical drive
B) Dead battery
C) Not enough RAM
D) RAM not completely seated

2. Which of the following scenarios would be most appropriate to use Apple Service
Diagnostic?

A) You want to check a Mac for accidental damage.
B) You need to check the Mac's LCD display for any pixel anomalies.
C) Your customer wants to run diagnostics on his Mac Pro.
D) You want to verify product functionality after a repair.

3. Which of the following Apple diagnostic utilities is the most appropriate for a service technician to test a Mac mini after it is repaired?

A) Apple Service Diagnostic
B) Tech Tool Deluxe
C) Mac Test Pro
D) Apple Hardware Test

4. Which of the following most accurately describes what happens during Safe Sleep activation in Mac portables?

A) The contents of the hard disk are read into RAM before sleep.
B) The contents of RAM are written to NVRAM before sleep.
C) The contents of RAM are written to hard disk before sleep.
D) The contents of the hard disk are encrypted before sleep.

5. Examine the exhibit. What is the name of this special Apple tool?

A) MacBook Spring Adjustment Tool
B) Mac Pro Wrench
C) iMac Gap Measurement Tool
D) Xserve Processor Alignment Wrench

Solutions: